Click 'Contact', then 'Contact the organiser'.ģ. If you're unable to find the event, it may be private or deleted.Ģ. To find the event, use Eventbrite's search function. If you can't find your ticket or have a question before registering, follow these steps: After confirming it's correct, click Submit request. Once you click 'Continue', you'll have one more chance to review your information. If none of them help you, click the Contact the organiser link.ĥ. Give our sales team a call at (+61) 1800 934 125 Click 'Contact Us' to learn about other ways that Eventbrite can support your events. You'll see a window appear in your browser. Contact Sales (AU Module) Contact Sales Fill out the form below to learn about how to get the most out of Eventbrite, sell out your event, and delight your attendees. Update your order - Update the information on your order (not available for all events).Request a refund - Send a refund request to the organiser using Eventbrite's refund request form (if enabled).Join an online event - If the organiser set up an online event page, you can join the online meeting or webinar there.įor questions about the event, you'll need to contact the organiser.Ĥ. However, depending on what you need, you may be able to solve the problem in your Eventbrite account. If you registered for a ticket and see it in your Eventbrite account, follow these steps:Įventbrite is a self-service platform, which means third party organisers create and manage their own events.
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